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2nd Level IT Support (Temp)
Location:
Coatham Mundeville
Description:
2nd Level IT Support (Temp) Location: Warrington Wa11 9UX Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical and petrochemical, nuclear, oil and gas, medicals and biopharma, power and energy, utilities, renewables and food and beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. To provide 2nd Line technical support to internal customers, assisting them with hardware and software problems via phone, email or onsite. MAIN RESPONSIBILITIES: - Provide email, telephone, remote, and in: person IT support, with a high level of customer service. - Build, configuration, and deployment of PCs, desk phones, and mobile phones : including associated software and operating systems. - Maintenance and support of the above devices, and all other hardware and devices related to desktop infrastructure. - Maintenance and support of software applications ensuring it's patched in line with business cyber essential agreements removing any unsupported applications- Take ownership of assigned tickets and see them through to completion, or escalate to the relevant team. - Update assigned tickets with attempted work, and that fixes and resolutions are documented in the closing notes. - Ensure that tickets are closed within agreed SLAs. - Act as technical escalation point for 1st line support analyst.. - Provide phone support for incoming IT Support calls when required. - Work with. Visit ListedBuy for more information.
Posted:
March 27 on ListedBuy
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More About this Listing: 2nd Level IT Support (Temp)
2nd Level IT Support (Temp) is a Technology IT Specialist Job located in United States. Find other listings like 2nd Level IT Support (Temp) by searching Oodle for Technology IT Specialist Jobs.
2nd Level IT Support (Temp) is a Technology IT Specialist Job located in United States. Find other listings like 2nd Level IT Support (Temp) by searching Oodle for Technology IT Specialist Jobs.