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CSR, Business Support (37.33 hrs)
Location:
Regina
Description:
Location - Sask Power RE RSC BLDG 3 Temporary - Full Time until 12/31/2024 We generate more than just power for the people of Saskatchewan. We also offer some of the best jobs in the province. Our challenging careers will help you grow, while being surrounded by a team committed to safety, openness, collaboration and accountability. We offer highly competitive salaries and benefits packages to our employees. If you’re someone who thrives in a team environment and doesn’t shy away from a good challenge, join us! Apply no later than 02/07/2024 to be considered for this opportunity. JOB SUMMARY: The employee in this classification is responsible to act as the primary contact for internal and external customers and is responsible for the maintenance, coordination and communication in response to customer account and billing inquiries, concerns, complaints, outage notifications and requests for new services. This position may be required to rotate through various functions as required by the department and/or corporation. KEY ACCOUNTABILITIES: • Provide front line service and information to customers and the public concerning corporate services, rates, regulations and policies for both telephone and in-person inquiries • Receive, investigate and respond to customer inquiries, complaints and outage notifications and direct to the appropriate resource when necessary • Receive payments, issue refunds, prepare invoices and initiate contact for the production and collection of payments • Provide excellent customer services to internal and external customers, while following corporate quality guidelines • Determine customer needs by utilizing precise questioning techniques • Maintain a working knowledge of departmental systems, processes, policies and procedures and identify and recommend areas of improvement • Receive, distribute and prepare incoming and outgoing communications both internal and external to the corporation • Maintain files and records associated. Visit ListedBuy for more information.
Company:
Saskpower
Posted:
January 31 on ListedBuy
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More About this Listing: CSR, Business Support (37.33 hrs)
CSR, Business Support (37.33 hrs) is a Other Art & Media Jobs Customer Service Representative Job at Saskpower located in United States. Find other listings like CSR, Business Support (37.33 hrs) by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.
CSR, Business Support (37.33 hrs) is a Other Art & Media Jobs Customer Service Representative Job at Saskpower located in United States. Find other listings like CSR, Business Support (37.33 hrs) by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.