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Telecom Support Agent - Digital Health
Location:
Winnipeg
Description:
Requisition ID: 352105 Position Number: 20020576 Posting End Date: January 22, 2024 City: Winnipeg Employer: Shared Health Site: Shared Health - Digital Health Air Canada Department / Unit: Digital Telecom Services Job Stream: Non-Clinical Union: Non Union Anticipated Start Date - End Date: 03/11/2024 - 03/07/2025 Reason for Term: Maternity Leave FTE: 1.00 Anticipated Shift: Days Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Provide technical customer service support for wireless products and services and overall assistance and support to the service area as required. Experience 1 year of experience: providing direct technical support of wireless devices (including Apple and Android) and customer service using formalized call tracking/work order management software tools (such as Remedy), and providing user support for telephone systems, facsimile, teleconferencing preparing accounts reconciliation, tracking expenses and issuing invoices specific to call accounting (long distance and mobility account charges) collaborating with vendors on service quotes, account reconciliation and service escalations Previous experience providing technical telecommunication support in a large acute health services facility is an asset Education (Degree/Diploma/Certificate) Secondary school diploma (Manitoba standards) Formal training in applied office skills (including MS Office) is required, post-secondary education in telecommunications management is preferred An equivalent combination of relevant education and experience may be considered. Certification/Licensure/Registration Not applicable Qualifications and Skills Demonstrated staff level. Visit ListedBuy for more information.
Company:
Winnipeg Regional Health Authority
Posted:
January 17 on ListedBuy
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More About this Listing: Telecom Support Agent - Digital Health
Telecom Support Agent - Digital Health is a Other Art & Media Jobs Telecom Support Agent Job at Winnipeg Regional Health Authority located in United States. Find other listings like Telecom Support Agent - Digital Health by searching Oodle for Other Art & Media Jobs Telecom Support Agent Jobs.
Telecom Support Agent - Digital Health is a Other Art & Media Jobs Telecom Support Agent Job at Winnipeg Regional Health Authority located in United States. Find other listings like Telecom Support Agent - Digital Health by searching Oodle for Other Art & Media Jobs Telecom Support Agent Jobs.