This listing was posted on The Resumator.
Customer Service Representative
Location:
Savannah, GA
Description:
Girl Friday is looking for a customer service representative to join our team for our remote work. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities for the position would be Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. Requirements for the position High school diploma Computer Headset 1 year proven experience in supporting client success (on phones or in person) Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Great with time management Unable to hire people in California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin. Girl Friday is a organization dedicated to helping people work from home while enjoying live Our employees enjoy a work culture that promotes work life balance Powered by JazzHR
Company:
Girl Friday
Posted:
January 2 on The Resumator
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to The Resumator
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Girl Friday located in Savannah GA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Girl Friday located in Savannah GA. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.