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Tennis & Pickleball Center Reservationist
Location:
Hilton Head Island, SC
Description:
JOB SUMMARY You will serve on a team whose job is to help the guests of Palmetto Dunes Oceanfront Resort enjoy a memorable experience at the Tennis & Pickleball Center. You will contribute to the success of the Resort supporting the departments who ensure the reservation process is a positive experience for our guests. By supporting our company's Noble Purpose, your top priority will be to "care about our guests, and the impact you make on their lives." ESSENTIAL JOB FUNCTIONS Keep a professional attitude and appearance, striving for complete customer satisfaction. Answer phones using courteous, professional tones. Reserve court times, lessons, clinics and round robins. Police tennis & pickle ball courts and enforce guest dress etiquette. Inform guests of all PDTC clinics and programs. Check in guests and take payment for court time, lessons, clinics, round robins and merchandise. Have knowledge of tennis & pickle ball programs, clothing and equipment in order to inform customers and answer their questions. Check in, tag, hang up and put on floor any and all merchandise. Restock and keep organized merchandise on floor. Keep track of low levels of merchandise. Set up ball machine and train customers on its use. Balance cash register twice daily, including cash, checks and house charges. Close cash register and transmit data daily. Hand delivers house charges to respective hotels daily. Keep court sheets statistics daily. Perform quarterly inventory. Keep building safe and secure. Help train new hires on all procedures. Reservationists responsible for scheduling, advance court sheets, advance reservations, and inquiry letters on a rotating basis with other reservationists. Perform other duties as requested by the supervisor. GENERAL QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS Excellent communication and time management skills Understanding of Microsoft Office and Typing Skills required Previous knowledge of tennis and pickleball facility daily practices preferred, but not required.
Company:
Greenwood Communities And Resorts
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Tennis & Pickleball Center Reservationist
Tennis & Pickleball Center Reservationist is a Customer Service Tennis Pickleball Center Job at Greenwood Communities and Resorts located in Hilton Head Island SC. Find other listings like Tennis & Pickleball Center Reservationist by searching Oodle for Customer Service Tennis Pickleball Center Jobs.
Tennis & Pickleball Center Reservationist is a Customer Service Tennis Pickleball Center Job at Greenwood Communities and Resorts located in Hilton Head Island SC. Find other listings like Tennis & Pickleball Center Reservationist by searching Oodle for Customer Service Tennis Pickleball Center Jobs.