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Entry Level IT Helpdesk Technician
Location:
Eau Claire, WI
Description:
We have an immediate opening for a part-time entry level IT Helpdesk Technician. Applicants must have completed or are nearing completion a technical degree in IT Desktop Support or a related field. This position offers an excellent opportunity for upward mobility within a growing firm and aims to move toward a full-time role within a year. Description Provide remote and in-office technical assistance for issues related to computer software and hardware including installation, modification, and repair. Support computer systems utilizing Azure Active Directory and Microsoft core products. Support mobile devices utilizing Android and/or iOS. Support communications with software vendors for various applications. Analyze and identify trends in issue reporting. Create and close helpdesk tickets. Respond to inquiries via phone, email, and chat. Develop and maintain training manuals and SOPs. Qualifications Minimum of a two-year technical degree within six months of completion in a related field OR two years of equivalent experience. CompTIA A+ certification, relevant completed coursework, or plans to complete within six months. Familiarity with basic networking concepts. Strong analytical, technical, problem solving, and organizational skills. General knowledge of customer service and ability to work with staff members personally or remotely. Excellent written and oral communication skills with attention to detail. Must be able to sit and/or stand for extended periods of time. Must be able to handle challenging employees and/or situations. Ability to lift at least 25lbs. Valid driver's license and ability to provide your own transport to Eau Claire, Spooner, Tomah, or Wausau. Skills or prior training with SQL considered advantageous in this role. If you are a career-oriented and highly motivated individual interested in being part of a growing firm, we want to hear from you! We offer comprehensive benefits and a generous personal time off program. This position requires you to have authorization to work in the United States for any employer. We will not provide sponsorship for this position. Equal Employment Opportunity/Affirmative Action Employer
Company:
Corre
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Entry Level IT Helpdesk Technician
Entry Level IT Helpdesk Technician is a Customer Service Help Desk Technician Job at Corre located in Eau Claire WI. Find other listings like Entry Level IT Helpdesk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.
Entry Level IT Helpdesk Technician is a Customer Service Help Desk Technician Job at Corre located in Eau Claire WI. Find other listings like Entry Level IT Helpdesk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.